📄 Terms & Conditions
Last Updated: 12-02-2026
Welcome to Orange Cosmetics. By accessing or using our website Orangecosmetics.pk, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of our website and services. By using this website, you confirm that you are at least 18 years old or accessing under parental supervision.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Authenticity
Orange Cosmetics sells 100% original cosmetics, skincare, hair care and perfumes sourced from verified suppliers.
While we strive for accuracy in product descriptions, images and pricing, slight variations in packaging or colour may occur due to brand updates or lighting differences.
We do not guarantee that all product descriptions or other content on this site are completely error-free.
3. Pricing & Payments
All prices listed are in Pakistani Rupees (PKR).
We reserve the right to change prices at any time without notice.
We offer:
Cash on Delivery (COD)
Bank transfer (if applicable)
Online payment options (if enabled)
Orders will only be processed after confirmation via call or SMS (for COD orders).
4. Order Confirmation & Cancellation
Orange Cosmetics reserves the right to:
Cancel any order due to stock unavailability
Refuse or cancel orders suspected of fraud
Cancel incorrect pricing caused by technical error
Customers may cancel their order before shipment by contacting our support team.
Once dispatched, cancellation may not be possible.
5. Shipping & Delivery
We deliver across Pakistan through third-party courier services.
Delivery times may vary depending on location.
We are not responsible for delays caused by courier companies, weather conditions, strikes, or unforeseen circumstances.
Shipping charges (if applicable) will be displayed at checkout.
6. Returns & Exchanges
Products may be eligible for return or exchange if:
Item received is damaged
Wrong product delivered
Product is defective
Requests must be made within [Insert Days, e.g., 3–7 days] of delivery.
Products must be:
Unused
In original packaging
With invoice/receipt
Due to hygiene reasons, certain beauty products may not be eligible for return once opened.
Refund processing time may vary.
7. Intellectual Property
All website content including:
Logos
Images
Text
Graphics
Product descriptions
is the property of Orange Cosmetics and may not be copied, reproduced or distributed without written permission.
8. Limitation of Liability
Orange Cosmetics shall not be liable for:
Allergic reactions due to product usage
Misuse of products
Indirect or consequential damages
Delivery delays caused by courier partners
Customers are advised to read product instructions carefully before use.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We do not sell or share customer data with unauthorised third parties.
10. Governing Law
These Terms & Conditions shall be governed by the laws of Pakistan.
Any disputes shall be resolved under the jurisdiction of Pakistani courts.
11. Contact Information
For questions regarding these Terms & Conditions, contact:
Orange Cosmetics
Website: Orangecosmetics.pk
Email: [email protected]
Phone: 03218088908
Location: Pakistan
